Our Approach

A Tailored Approach

Whilst corporate owned dental practices are on the rise, we are very much a family owned and run small business. Our priorities lie in the people that make up our practice – our patients and our team.
At Gisborne Family Dental, we believe in tailoring our approach to each individual patient. We take the time to get to know our patients and work with them, so that we can provide the very best care for them. There is no one size fits all treatment because we know there are many considerations that need to be taken into account, whether they be social, emotional, financial or even cultural. We believe strongly in treating our patients like people, not just teeth, and so we take a very holistic approach to dental care and health in general.
We understand that many patients come to us anxious, embarrassed and afraid of judgement. We pride our team in being kind, gentle and non-judgemental human beings, who have a genuine passion to care for our patients like their own family. We make it a point to ensure our patients feel safe and comfortable, and importantly, that they have been treated with respect and the utmost care.

Our core values are:

We strive for EXCELLENCE in all that we do.
We are willing to go above and beyond, in SERVICE to our patients. We believe everyone has the right to be treated with kindness and respect.
We approach each day enthusiastically, POSITIVELY CHARGED and with a Can-Do attitude.
We listen to understand. Our success is built upon relationships and TEAMWORK.
We always do what is right; we act with honesty and INTEGRITY.

"We have had nothing but great experiences at Gisborne Family Dental. The kids always feel at ease, which is a great thing for us as parents. It’s the little things they do, like when having major work done for 45mins in the chair myself, they took the time to find the exact episode I was up to on a Netflix series to take my mind off the procedure and feel relaxed. Kind, caring, friendly and professional."
Erin McMahon

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